REVIEW OF E-COMMERCE SITE- PEPPERFRY

INTRODUCTION : Pepperfry is India's leading furniture and home products e-commerce market place. This online company was started by Ambareesh Murty and Ashish Shah (both ex-eBay employee) in  January 2012 .

It is one of those few e-commerce in India that ships products overseas and customers from 12 countries have bought their home products from Pepperfry. Based in Mumbai, Pepperfry now has warehouses in Mumbai, Delhi, Bengaluru, Kolkatta and Jodhpur.

One interesting piece of information is that the first product,  the company sold was a vintage clock for Rs 609/-

RECOGNITION:  Pepperfry was the recipient of the '2012 Red Herring Asia Top 100' award which honours the most promising private technology ventures from Asia.
They also won the 'Pure-Play eRetailer of the Year' at the Indian eRetail Congress 2014 that recognizes outstanding performance and innovation in retail.

I was asked to review pepperfry and I assure you, it is going to be an honest one.
So this is my experience of buying a product from them.

Page Layout:  The Pepperfry site is neat and well laid out. Even for people who are new to online shopping can easily navigate through their page and order the product of  their choice.

The Products are grouped into Furniture, Home Decor, Furnishing & Lamps, Bed and Bath, Kitchen ,Appliances,HouseKeeping, Pets & Gardening. The variety of products available under each category is also amazing.

Before purchasing the product ,you are asked to complete the registration process which is quite simple. It has its own benefits. Once you fill in the details, you automatically become their preferred customer so that the next time you do not have to go through the hassle of providing your contact details again.

Also at any given point of time they have various discounts and promotions available on their site  which you can make use of. Another attractive feature is that of Free Shipping and the cost of the product is also inclusive of taxes.

 Selection: So, there I was browsing through various products. After going through the entire range of products I zeroed down on 2-3 items. Also I would like to mention that it doesn't take much time for the page to get loaded unlike many other sites.

you can also sort the items by price or shipping time which is an added feature to make your buying process easy and time saving.

while I was on this task of selecting I really felt that they have a vast collection of items, also good enough for gifting. So folks, remember, the next time you want to gift your dear ones, do peep at Pepperfry.

 Jharoka, a vintage clock and a leathered lamp  had caught my attention.
Finally I settled on the Jharokha.

 Then comes the part where you need to inspect the product once again before making the final order.
Complete product description is available for the product. Dimension of the item, brand, material used, its image, (which can be zoomed to get the minute details) simplifies the decision making process.

Also another striking feature is that the  opinion of an Home Decor Expert is available. You can seek online help at any stage of purchase if you face any doubt.

After zeroing on the product you would have to click on the Buy now tab.

Payment options: Payment options are multiple. Pepperfry.com  accepts Indian credit cards & Debit cards, International credit and debit cards, net banking,  Paypal and cash on delivery. All the online payments are secured through payment gateways which are highly dependable and secure.

Here I must also mention that products above a certain value also can be purchased through easy EMI options.
After making the purchase I got  confirmation through mail and sms too. Now I was eagerly waiting for the item to arrive. I placed the order on 15th September.

Shipping & Delivery: Delivery of the product under normal circumstances is done within 10 days of placing the order.

Once you place the order,you can also track your shipment. In case, due to some reason you want to cancel your order the same can be done. They have a return policy too, though its always advisable to check your product before you actually place the order.

Packaging: The jharokha arrived on 22nd Sept. 2 days earlier than their specified date and I was  truly happy. It  had four levels of packaging material.Very well bubble wrapped so that there is no damage whatsoever.

Here is a first look at the Jharoka, I ordered.

Some more pics ...

I intend to hang it against this highlighted wall. Feel it will get the required focus on that wall.

So this was what I call hassle free shopping at the click of a mouse. I am happy with my purchase from PEPPERFRY.

My overall experience of purchasing the product from Pepperfry would earn 8 points out of 10.

This review was based on my true experience of purchasing the said product from pepperfry and is not biased.




Interesting fact:  Pepperfry was named so because of the following reason.

Pepper is honest and a spice that is proudly Indian.
Fry stands for fun.

So its a brand that embraces Indian  talent, craftsmanship and business acumen which reflects in their merchandise selection and the habit of going the extra mile for their customers.

Also they would like the  pepperfry journey to be enjoyable for all its employees, merchants, community and business partners.